[Jobs] usd

[jeremy hunsinger]

University of San Diego

Manager of Instructional Media Technology

Department: Academic Technology Services 
Admin/Full-Time
Job IRC#1275


Job Description:

This position, within the Academic Technology Services, will lead and manage instructional support and media professionals. Qualified candidates must have strong experience with learning management system (WebCT/ Blackboard) implementation, course development, training and best practice within higher education. Proficiency in technology planning, developing technology and media based technology for online and face to face delivery. Must have strong experience with classroom technology and design, AV systems and digital media.  Must have a solid understanding of best practices in classroom, hybrid and online education learning theory, curriculum management, delivery models, and managing a team of instructional and media support professionals. 

The Manager will lead the team to evaluate, build technology-enhanced hybrid or online learning components. Will manage the staff in support of the campus audio/visual, labs and classroom and other web based technology. The manger works closely with the senior director of the academic technology to achieve the strategic goals and directions for the department, quality delivery and implementation of projects; and manage department budget.

Duties consist of managing day to day operation of the unit, interaction with faculty and extended ITS support staff, ability to effectively coordinate, communicate and disseminate relevant information. Primary person to manage distribution, and training, selection or migration of the next LMS, developing training components and best practices in support of the learning management system and other integrated technology; overseeing and coordinating relevant projects of the staff. Assist in providing faculty and Instructional Media staff with related technology tools and support for the academic community. Provide clear operational and strategic guidance to the staff; actively participate in staff recruitment and retention activities.


Qualifications:

Significant record of successful leadership, management, strategic planning related to the position.


Education and Experience:

Master’s degree in Educational and instructional Technology or related field and 5 years of experience required, including 2 years management experience. Teaching experience in higher education highly desirable.
Certification in LMS, Graphics and Media applications, and specialized training.
Proficiency in web and design, Podcasting and related web 2.0 technology.
Server Knowledge—web and media servers.
Flash Technology 
Apache Server Commands (.htaccess, basic knowledge: passwords, redirects)
Linux and Unix file management
Web 2.0 and Social Networking


Management Experiences and Skills: 

An excellent communicator, and enthusiastic collaborator, and a proponent of teamwork environment.
Proven experience managing team of professionals.
Possess clear vision for the role of technology and media support in higher education. 
Coordinates and manages all budgets related Instructional and Media Technology Services and projects.
Maintaining workflow, developing and managing the group’s budget.
Record of effective planning in IT including ability to manage and supervise complex IT projects and operations.
Sound decision-making and problem solving skills, ability to articulate and support those decisions.
Be flexible and adaptable in his/her approach and ability to energize the team.
Excellent oral/written communication and presentation skills. 
Willingness to support concepts of continuous quality improvement.
Comfortable managing multiple priorities in a complex and fast paced environment. 
Ability to operate under tight time deadlines and changing priorities alone or as part of a team. 
Conduct projects and management duties in close partnership with the management of the ATS delivering a consistent direction. 
Ability to foster cooperative relationships with a diverse academic community.
Design and Technical Skills:
Proficiency in online instructional design theories and practices.
Demonstrated experience integrating technology into the teaching/learning process.
Demonstrated experience in development and delivery of workshops and individual faculty consultation.
Competence developing instructional and innovative technology.
Ability and skill training faculty, staff and students technology tools.
Skilled to build training contents relevant to pedagogy.
Evidence of knowledge and understanding of graphics, web, media and audiovisual technologies.
Evaluate and assess effectiveness of teaching and learning technologies.
Build and create matrix to assess new technology requests.
Demonstrated current and innovative experiences with a broad range of audiovisual and computer technologies in learning and teaching.
In depth knowledge of learning technology and Web 2.0.

Support Skills:

Ability to assess user needs and use consultative skills to provide appropriate support.
Strong familiarity with both PC and Mac operating environment.
Strong familiarity with Audio visual and Classroom Technologies.
Ability to organize, categorize and prioritize workload effectively and efficiently, under minimal supervision. 
Evidence of excellent interpersonal, verbal and written communication skills.
Ability to foster teamwork approach with staff on projects and with faculty development.
Demonstrated experience and understanding of customer service and human relations.
Being flexible and versatile in coping with evolving work situations.
Being able to handle the stress of last minute deadlines and changes.
Demonstrated commitment to working with multicultural populations. 
Must be a self-starter, enthusiastic and energetic.
Effective presentation skills.
Excellent organizational skills.
Excellent project management skill and techniques.

Degree Verification Requirement: Persons offered employment in this position will be required to provide official education transcripts for degree verification purposes.  Serious candidates are encouraged to request official transcripts to help expedite the hiring process.   


Salary: Commensurate with experience; Excellent Benefits. 

The University of San Diego offers a very competitive benefits package, to include medical, dental, vision, tuition remission, a 12% retirement contribution given to you by the University, and access to on-campus Fitness Centers. Please visit the benefits section of our website to view all of the perks and benefits that USD has to offer. 
http://www.sandiego.edu/administration/businessadmin/humanresources/benefits

Closing date: Open until filled

Note: External job postings will be up for at least five days. After that time, applications will be reviewed by the hiring manager/committee throughout the posting period. A candidate may be selected at any time which could then close this posting on a date earlier than listed.

Visit http://www.sandiego.edu/hr to complete our online application. In addition, you are strongly recommended to upload a cover letter and resume to your application profile for the hiring managers’ review. If you have any questions or difficulties please contact Bree Moore at (619) 260-6806 or hr at sandiego.edu

jeremy hunsinger
Center for Digital Discourse and Culture
Virginia Tech

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