[Jobs] techsoup

[Jeremy Hunsinger]

Community Manager, TechSoup
Click here to view the email address.


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Education: No minimum requirement
Location: San Francisco, California, 94107, United States
Posted by: CompuMentor
Job Category: Editing & Writing, Management
Language(s): English
Job posted on: February 17, 2007
Area of Focus: Computers and Technology
Type: Full time
Last day to apply: April 18, 2007
Last updated: February 17, 2007

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Description:
TechSoup seeks an experienced online community manager to join our  
expanding Community team. TechSoup.org combines an editorial and  
community Web site with a product distribution channel, TechSoup  
Stock, to provide a comprehensive package of products, knowledge and  
support to nonprofits and other civil organizations. TechSoup has  
developed a large and lively user base over the past six years. We  
are seeking an additional community manager to work along side our  
current online community manager to help with the international  
expansion of our program, and with the development and implementation  
of other forms of online community expression.

About This Position:

The TechSoup community is today largely focused around a web-based  
forum. This is a valuable resource for the nonprofit community and  
good management that nurtures and grows it is a central duty of the  
job. For most of our history we have interpreted the ?TechSoup  
Community? narrowly to mean the forum on the TechSoup site. We are  
expanding what that means to include additional technologies that  
will include ways for our international partners, our Net Squared  
Conference and our expanding membership to interact. We are  
redesigning our forum software and all other ways that people who use  
TechSoup can interact so that we can help foster relationship- 
building. The job is essentially tending to what have now while  
actively helping to take it to the next level.

Activities include:

? Forum platform, community tools and utilities: technical  
specifying, improvement and expansion beyond our existing format.

? Statistical performance design and analysis.

? Forum and topic management: encourage user discussions, help users  
get the info they?re seeking, create forums and topics that meet the  
needs of the users and the organization and other housekeeping  
duties, including some host and volunteer management.

? Able to assist in the formulation and development of responsible  
user policies.

Required Skills and Experience:

? 3-5 years experience as an online community manager at a publicly  
available site or project. Experience at more than one site is  
preferable.

? Able to understand the mechanics of how online community programs  
and applications work enough to have ideas of your own about how they  
should and should not work.

? Enough technical knowledge to have productive conversations with  
technical staff in the service of making or improving our offering.

? Good social skills online and in person. Patience and wit are  
essential.

? Strong, professional writing skills online and in the normal course  
of business.

? A passion for and an understanding of how to leverage Web 2.0 tools  
for social change.

? Fascination with mashups is a plus.

Who We Are:

CompuMentor, the home of TechSoup, is a nonprofit organization whose  
mission is to help other nonprofits find and adopt the technology  
they need to more effectively serve their missions. Founded in 1987,  
we currently have more than 140 staff members and an annual budget of  
about $15.5 million.

Our TechSoup (www.techsoup.org) Website hosts online discussion  
forums, an events calendar, free worksheet and toolkit downloads, and  
many other resources -- all geared towards helping nonprofits make  
better technology decisions. Through TechSoup Stock (www.techsoup.org/ 
stock), we provide donated software and hardware products to over  
77,000 nonprofits in the U.S. and around the globe. In 2005, we  
launched the NetSquared (www.netsquared.org) conference, events, and  
Website, all of which showcase ways that nonprofits can use social  
web tools to dramatically increase their reach and impact.

How to Apply:
Want to apply?

This position is full-time, exempt.

To apply:

1. Review our Web sites at www.compumentor.org and www.TechSoup.org  
and www.TechSoup.org/stock

2. Email a cover letter and resume (as plain text) to:  
communitymanager at compumentor.org. Or Fax to: 415-633-9400.



Attachments will not be opened. No phone calls please.



CompuMentor is dedicated to creating and supporting an environment of  
openness, trust, and fun where people's differences are valued and  
respected, and where people of diverse backgrounds participate fully  
in our organization. We believe that the diverse cultures and  
perspectives of our staff will help us better serve our clients.  
CompuMentor is an equal opportunity agency and will not allow  
discrimination based upon age, ethnicity, gender, national origin,  
disability, race, size, religion, sexual orientation or socioeconomic  
background.

jeremy hunsinger
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